FAQ
Replier FAQ
Straight answers about Instagram comment-to-DM automation, pricing, click tracking, and platform limits.
Questions before you connect?
- Is Replier a full chatbot platform?
- No. It sends saved DMs from keyword comments.
- How is Replier different from ManyChat?
- ManyChat handles funnels, broadcasts, and inboxes. Replier handles comment-to-DM.
- Can Replier track clicks?
- Yes. Buttons and links can report opens, total clicks, and click rate.
- Can I export people who interacted?
- Yes. Export a CSV for one automation, or export everyone who interacted across an Instagram account from Connections.
- Do I need an Instagram Business account?
- Yes. Meta permissions require an Instagram Business connection.
- Will Replier answer every comment?
- No. Only active automations with matching keywords trigger a DM.
- Can I try it for free?
- Yes. Use the free quota to test one campaign.
Send the DM you keep copy-pasting.
Start with one Instagram keyword, one saved DM, and one automation.