Comment automation

Turn Reel and post comments into DMs

Use a keyword in your Reel caption, then let Replier send the saved DM when people comment that word.

Short answer

Replier can turn Reel and post comments into automatic DMs. Ask people to comment a keyword such as guide, link, price, demo, checklist, or +1, then send one saved DM with the requested resource and tracked link.

Why Reels work for comment-to-DM workflows

Reels can create quick spikes of high-intent comments. A simple keyword makes the next step obvious and gives you a private place to send the link.

How to use keywords in Reel captions

  • Use one keyword per Reel when possible.
  • Put the keyword in the caption and say it clearly in the video or on-screen text.
  • Avoid vague keywords that people might use casually without asking for the resource.
  • Test the automation before promoting the Reel heavily.

Reel caption CTA examples

Free guide

Comment guide and I will send the checklist.

Booking link

Comment demo and I will send the calendar link.

Product link

Comment link and I will send the product page.

Price list

Comment price and I will send the package details.

Waitlist

Comment waitlist and I will send the signup page.

Checklist

Comment checklist and I will send the download.

Example DM templates

Guide

Here is the guide you asked for: [link] Start with the first section. Reply here if you want me to point you to the right step.

Booking

Here is the booking page: [link] You can pick a time there. The call is for creators who want help setting up this workflow.

Price

Here are the current package details: [link] If you are not sure which one fits, reply with what you are trying to launch.

What Replier does and does not do

Replier sends one saved DM when a comment matches the keyword. It can track clicks on the DM link or button.

Replier is not a multi-step chatbot, CRM, broadcast platform, social inbox, or AI support bot. Use a full automation platform if you need those workflows.

Replier depends on platform permissions for eligible connected channels. Platform rules, account type, permission review, and API behavior may affect what can be sent. Use automations only for messages people reasonably asked for, and follow each platform's current policies.

FAQ

Can I automatically DM someone who comments on my post?
Yes. Replier can send a saved DM when someone comments a matching keyword on a supported connected-channel post.
Can I send a link when someone comments guide?
Yes. You can write a saved DM with a link or button and trigger it from a keyword such as guide, link, price, demo, or checklist.
Is Replier a full chatbot?
No. Replier is focused on one workflow: comment keyword to one saved DM. It is not a CRM, inbox, broadcast platform, or complex flow builder.
Can I track link clicks in automatic DMs?
Yes. Replier supports click tracking for links and buttons in the saved DM.
What accounts can I connect?
Replier works with supported social channels through each platform's permissions.

Send the DM you keep copy-pasting.

Start with one connected channel, one keyword, one saved DM, and one automation.

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